Pre-paid, flexible support hours that give you IT assistance when and where you need it, without being locked into scheduled visits.
Call on your hours whenever needed. No fixed visit times or calendar commitments.
Use hours for remote fixes, proactive maintenance, or even on-site visits when required.
All time spent is logged and reported clearly, so you always know where you stand.
Great for IT reviews, device rollouts, or unexpected problems.
Your hours stay available until used, no pressure, just reliable support when it matters.
Perfect for smaller organisations or those with variable support needs month-to-month.
Our Bucket Hour contracts are ideal for schools and businesses that need flexibility.
You purchase a bank of hours up front and use them as needed - for remote or on-site support, planned improvements, or unexpected faults.
No weekly schedules to stick to. Just clear, dependable technical help when you choose to use it.
⏱️ Please note: 30 minutes per month is reserved for routine system checks and maintenance (approx. 5–6 hours per year).